Discover the full story of Disney's Frozen like never before at Disney On Ice presents Frozen! Be part of Anna's adventure to find her sister, Queen Elsa, whose icy powers trapped the kingdom in an eternal winter. Join Olaf, Kristoff and Sven as they encounter wintry conditions and mystical trolls in a race to bring back summer. Hosted by Mickey and Minnie, your whole family will sing along to unforgettable music and be delighted with special appearances by the Disney Princesses, Woody, Buzz, Dory and more. Experience magic at every turn and create memories to last a lifetime at Disney On Ice presents Frozen - the show worth melting for!
Guests wishing to transfer tickets must log into their Ticketmaster account and manage transfers from there.
Guests with general admission tickets may begin lineup at 8:00AM on the show day. The general admission line will being at the Citizens Tower on the corner of Mulberry St. and Edison Place.
Bags up to 12"x14" are permitted inside Prudential Center. Anything larger, including backpacks, are not permitted, with the exception of childcare or medical bags. Permissible larger bags will be X-rayed. All bags are subject to search by Prudential Center security team members at each point of entry. Bags that do not meet these expectations must be returned to the guest’s vehicle or stored in a Prudential Center supplied locker at the guest’s expense. Lockers are located outside the Ford Tower and Lafayette Street entrances.
Small necklaces/chain jewelry is permitted for this event.
Small, non-professional cameras without an external flash or extendable lens may be brought into Prudential Center. Video and audio equipment, GoPros, selfie sticks, professional cameras (with a lens of 2.5 inches or greater) and recording devices are strictly prohibited. Fans may not reproduce any film, digital, video or audio recording for commercial purpose without the express written consent of Prudential Center.
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The Prudential Center trademark and logos are used under license from The Prudential Insurance Company of America, a subsidiary of Prudential Financial, Inc., headquartered in the USA, neither of which is affiliated with Prudential plc, a company headquartered in the United Kingdom.